At crossbet, we believe that gaming should always be fun, safe, and within your means. We are committed to providing Filipino players with the tools, information, and support they need to enjoy gaming responsibly — because your well-being always comes first.
This is the PAGCOR-recommended responsible gaming reminder. crossbet fully supports this message and encourages all players to set limits and play within their means.
In accordance with Philippine gaming regulations, the crossbet platform is strictly for individuals who are at least twenty-one (21) years of age. We verify the age of all players during registration and may request supporting documents at any time. Underage gambling is illegal and harmful — crossbet has zero tolerance for it.
Practical tools built into your crossbet account to help you stay in control
Set daily, weekly, or monthly deposit limits on your crossbet account. Once your limit is reached, no further deposits can be made until the period resets. Lowering your limit takes effect immediately; raising it requires a 24-hour cooling-off period.
Define the maximum amount you are comfortable losing in a given period. crossbet will automatically restrict your gaming activity once your loss limit is reached, giving you a built-in safety net against chasing losses.
Set session time alerts so crossbet notifies you when you have been playing for a set duration. It is easy to lose track of time when you are having fun — our reminders help you stay aware and take breaks when needed.
Need a short break? Activate a cooling-off period of 24 hours, 48 hours, or up to 7 days. During this time, your crossbet account will be temporarily restricted from gaming activity, giving you space to reset.
If you feel you need a longer break, crossbet offers self-exclusion periods ranging from one (1) week to six (6) weeks, or permanent self-exclusion. During self-exclusion, your account is locked and all marketing communications are stopped.
crossbet's reality check feature displays a summary of your gaming session — time played, amount wagered, and net result — at regular intervals you choose. Staying informed about your activity is the first step to staying in control.
Setting up your responsible gaming preferences on crossbet is quick and straightforward. Here's how to get started:
Log in to your crossbet account using your registered email and password via the crossbet Login page.
Go to Account Settings — click on your profile icon in the top-right corner of the crossbet platform and select "Account Settings" from the dropdown menu.
Select "Responsible Gaming" from the settings menu. You will find all available tools listed here, including deposit limits, loss limits, session reminders, cooling-off, and self-exclusion.
Configure your preferred limits — choose the type of limit, the amount or duration, and the time period. Changes that reduce your limits take effect immediately.
Confirm your settings — crossbet will send a confirmation to your registered email address once your responsible gaming settings have been applied.
Contact support if needed — if you need help setting up responsible gaming tools or wish to request self-exclusion, our 24/7 support team is always available via live chat or email.
A quick reference to all the tools crossbet provides to help you play safely:
Cap your daily, weekly, or monthly deposits. Reductions are instant; increases require a 24-hour waiting period to prevent impulsive decisions.
Set a maximum loss threshold per day, week, or month. crossbet will pause your gaming once the limit is hit.
Receive pop-up reminders at intervals you choose — 30 minutes, 1 hour, 2 hours — so you always know how long you have been playing.
Lock your crossbet account for a set period or permanently. All promotional emails are suppressed during self-exclusion.
Gambling is meant to be a form of entertainment — not a way to earn money or escape problems. If you recognize any of the following signs in yourself or someone you know, it may be time to seek help. crossbet encourages all players to be honest with themselves.
Do you spend more money on gambling than you originally planned?
Do you feel restless or irritable when you try to cut down or stop gambling?
Have you tried to win back money you have lost by gambling more (chasing losses)?
Do you hide your gambling activity from family members or close friends?
Has gambling caused problems in your relationships, work, or finances?
Do you gamble to escape stress, anxiety, or personal problems?
Have you borrowed money or sold belongings to fund your gambling?
If you answered "yes" to two or more of these questions, we strongly encourage you to use crossbet's self-exclusion tools and seek professional support.
crossbet wants every Filipino player to have a positive, enjoyable experience on our platform. Here are some practical tips to keep your gaming healthy and fun:
Decide how much you are comfortable spending before you start. Treat it like entertainment money — once it is gone, stop playing. Never gamble with money you cannot afford to lose.
Step away from the screen regularly. Take a walk, have a meal, or spend time with family and friends. Gaming should complement your life, not consume it.
Think of crossbet as entertainment, not a source of income. The house always has an edge — enjoy the thrill of the game without relying on winnings to pay bills or debts.
If you feel your gambling is getting out of hand, talk to a trusted friend, family member, or professional counselor. You do not have to face it alone — help is available.
One of the most common traps in gambling is trying to win back what you have lost. This almost always leads to bigger losses. Accept losses as the cost of entertainment and walk away.
crossbet operates within the regulatory framework established by the Philippine Amusement and Gaming Corporation (PAGCOR). As part of our commitment to responsible gaming, crossbet follows PAGCOR's guidelines on player protection, age verification, and problem gambling prevention.
We train our customer support team to recognize signs of problem gambling and to handle sensitive responsible gaming requests — including self-exclusion and account closure — with care, empathy, and confidentiality. Our support team is available 24/7 via live chat and email.
crossbet also complies with the Philippine Data Privacy Act (RA 10173) in handling all responsible gaming data. Information about your responsible gaming settings and self-exclusion status is treated with the highest level of confidentiality.
We are continuously improving our responsible gaming program. If you have suggestions on how crossbet can better support safe play for Filipino players, please reach out to our support team — your feedback matters to us.
PAGCOR Responsible Gaming Reminder
"Gambling is addictive. Know when to stop."
We will never market crossbet to individuals under 21 years of age.
We will always provide accessible, easy-to-use responsible gaming tools to every crossbet player.
We will honor all self-exclusion requests promptly and without question.
We will never pressure players to continue gaming or to reverse a self-exclusion decision.
We will train our support staff to handle problem gambling concerns with empathy and professionalism.
We will continuously improve our responsible gaming program in line with PAGCOR guidelines and best practices.
crossbet's support team is available 24/7. If you or someone you know needs help with problem gambling, please do not hesitate to get in touch.
Our 24/7 live chat support team is trained to assist with responsible gaming requests, including setting limits, activating cooling-off periods, and processing self-exclusion. Available directly on the crossbet platform.
Send your responsible gaming request or concern to our dedicated support email. We aim to respond to all responsible gaming emails within 24 hours. Email: [email protected]
PAGCOR, the Philippine Amusement and Gaming Corporation, oversees responsible gaming standards for all licensed online gaming operators in the Philippines. Players may contact PAGCOR directly for regulatory concerns.